Legal
Privacy Policy
Your trust matters to us. This policy explains what information we collect, why, and the rights you have over it.
Last updated 23 July 2026
Who we are
Mirzapur Royale Rugs ("we", "us", "our") operates https://mirzapurroyalerugs.com and is responsible for your personal data. For any privacy question or request, contact us at contact@mirzapurroyalerugs.com.
Information we collect
We only collect what we need to serve you well:
- Contact details you provide — name, email address and shipping address
- Order information — the items you buy, order history and communications with us
- Payment information — processed securely by our payment partners; we do not store your full card details
- Technical information — device, browser and usage data collected through cookies and similar technologies
How we use your information
- To process, fulfil and deliver your orders
- To provide customer support and respond to your enquiries
- To send order updates and, with your consent, our atelier newsletter
- To improve our website, products and services
- To prevent fraud and meet our legal obligations
Sharing your information
We never sell your personal data. We share it only with trusted partners who help us run our business — such as payment processors, shipping and logistics providers, and technology services — and only to the extent needed to serve you. These partners are bound to protect your data.
We may also disclose information where required by law or to protect our rights.
Cookies
We use cookies and similar technologies to keep the site working, remember your preferences and understand how the site is used. You can read more in our Cookie Policy and manage your choices at any time through your browser settings.
Data retention
We keep your personal data only as long as necessary for the purposes described here, including to meet legal, accounting and reporting requirements.
Your rights
Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal data, and to withdraw consent or object to certain processing.
To exercise any of these rights, email contact@mirzapurroyalerugs.com and we will respond within a reasonable time.
Security
We use appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's privacy
Our website is not directed at children under 16, and we do not knowingly collect their personal data.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page. Questions? Write to contact@mirzapurroyalerugs.com.